Question 1

Why doesn't ChatGPT recommend my business?

Accepted Answer

AI assistants like ChatGPT, Perplexity, and Google's AI Overviews recommend businesses they can find and trust. The first check is whether their crawlers can reach and read your website at all; a robots.txt rule or firewall can quietly shut them out. After that, it's about how clearly your site says who you are, what you do, and where, and about what the rest of the web says about you: your Google Business Profile and reviews, local and industry directories, and mentions on sites like Reddit. Cyberbard checks all of these and shows which ones are holding you back compared with your local competitors.

Question 2

How is this different from traditional SEO?

Accepted Answer

Traditional SEO focuses on ranking in Google's blue-link results. AI assistants work differently: they give one answer and name a few businesses. Being named depends on whether AI can read your site, whether your details are clear and consistent everywhere, and whether trusted sources mention you. The two overlap, and Cyberbard checks the basics of both, but it's built around the question that matters now: what does AI find when someone asks for a business like yours?

Question 3

Do I need technical skills?

Accepted Answer

No. Reports are written in plain language. Many fixes, like completing your Google Business Profile or adding missing details to your website, you can do yourself. Some, like changes to how your site is built, need whoever looks after your website; for those, we write instructions you can forward to them.

Question 4

What happens after I enter my website?

Accepted Answer

You'll see a few first checks right away. Sign in for free and we'll build your full report, which checks 50+ factors and is ready in a few minutes; we email you when it's done. It gives you a score, a plain-language verdict, how you compare with local competitors, what AI can find about you beyond your website, and the 3 fixes that matter most.

Question 5

How much does it cost?

Accepted Answer

Most of Cyberbard is free. No credit card required. Every account comes with free credits for creating projects and reports, and automatic re-tests every 2 weeks are free too. The only thing you pay for is the step-by-step fix plan for a report: a one-time $9.98 unlock, with no subscription. See our Pricing page for details.

Question 6

Will fixing these issues guarantee more customers from AI?

Accepted Answer

No tool can guarantee that, and we won't pretend otherwise. AI platforms decide what to recommend, and that changes over time. What Cyberbard can do is show you the barriers we can measure, like AI not being able to read your site, missing business details, or a thinner presence than your competitors, and help you remove them. Re-testing shows you whether each fix worked.

Question 7

How long does it take to see results?

Accepted Answer

Some fixes, like updating robots.txt or completing your Google Business Profile, take effect within days, and you can re-test to confirm. Cyberbard also re-tests your site every 2 weeks for free and emails you what changed. Whether and when that leads to AI recommending you is up to the AI platforms, so we can't promise a timeline.

Question 8

Can I use this for multiple websites?

Accepted Answer

Yes. Create a project for each website you want to check. Free accounts include automatic re-tests every 2 weeks for 1 project, and you can still run tests manually on any project. If you need automatic re-tests for more projects, for example as an agency, contact us about the Pro plan.

Question 9

What is included in the PDF report?

Accepted Answer

The PDF is the same report you see in your dashboard: your overall score, the plain-language verdict, the top 3 fixes, how you compare with competitors, your presence beyond your website, and the detailed findings. You choose which sections to include. It's designed to be shared with a business partner or your web person, even if they're not technical.

Question 10

Is my website data safe?

Accepted Answer

Yes. We only look at publicly available information: the public pages of your website and what other public sites say about your business. We do not need any access to your website. We never sell your data, and we only share it with the services needed to run Cyberbard, listed in our Privacy Policy.

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