Sign in and manage your account
Ways to sign in
You can sign in with any of these:
- Continue with Google
- Continue with GitHub
- Magic link: enter your email and click Send Magic Link. We email you a link, and clicking it signs you in. There is no password to remember.
- Email and password
Use the same method each time. If you signed up with Google, for instance, sign in with Google.
Create an account with email and password
Your password needs at least 8 characters, with an uppercase letter, a lowercase letter and a number. Depending on the setup, we may send you a confirmation email. Click the link in it before you sign in.
If the email link does not work
Links in emails expire. If you see Email link is invalid or has expired, go back to the sign-in page and request a new one. Check your spam folder if the email does not arrive.
Forgot your password?
- On the sign-in page, click Forgot password?
- Enter your email address and click Send Reset Link.
- Open the email and follow the link to choose a new password.
If you would rather not use a password, sign in with a magic link instead.
Account settings
Click your name at the top right and choose Settings (the same menu has Logout). It has four sections:
| Section | What it does |
|---|---|
| Account | Change your profile photo and your name. Your email address and the date you joined are shown here. |
| Credits | Your balance, a Buy credits button, and recent credit activity. |
| Billing | The payments you have made. |
| Notifications | Switch emails on or off. See Email notifications. |
To change your photo, click the pencil on it, choose an image and adjust the crop. Your name saves when you click out of the box.
Common sign-in messages
| Message | What to do |
|---|---|
| Invalid email or password | Check both and try again, or reset your password. |
| Please confirm your email address first | Open the confirmation email and click the link. |
| Too many requests | Wait a little and try again. |
| Server error | Try again later. If it keeps happening, tell us with Feedback. |
Related articles
- Email notifications — Which emails Cyberbard sends, how to turn them off and how to stop automatic re-tests.
- How credits work — Credits are the one currency for everything in Cyberbard. See what each action costs and when credits come back.
- Run your first test — From entering your website address to reading your first report, step by step.