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How credits work

Cyberbard has no subscription. You pay with credits, and the same credits are used for everything. You only spend them when you choose to do something.

What costs what

ActionCost
Free credits when you sign up+3
Create a project (includes its first test)1 credit
Unlock a report3 credits
Retest an unlocked report3 free within 30 days, then 1 credit each
New test on a project1 credit
Scheduled test (every two weeks)1 credit each

Credits never expire.

Free sign-up credits

Every new account receives 3 credits. That is enough to test up to three websites. Creating your first project uses one of them.

If several accounts were created from the same network or browser, the free credits may not be added. You can still buy credits at any time.

When credits are returned

If a test fails, the credit is returned automatically:

  • If creating a project fails, you get the credit back.
  • If a retest, new test or scheduled test fails, you get the credit back.

Your Credits page in Settings shows each refund as its own line, such as Refund: test failed.

What unlocking gives you

Unlocking a report costs 3 credits once per report and you keep it. It includes step-by-step fix instructions, the Growth Plan, PDF export with your logo, and Retest. The full list is in What unlocking a report includes.

Check your balance and history

Click your name at the top right, choose Settings, then Credits. You see:

The Credits page in Settings: your balance, the Buy credits button and recent credit activity

It shows:

  • your current number of credits,
  • a Buy credits button, and
  • Recent activity: every credit you gained or spent, with the website and the date. Names include Welcome bonus, New project, Report unlocked, Retest, Scheduled scan, Credits purchased, Gift from Cyberbard (credits we added to your account) and refunds.

Running out of credits

When an action needs more credits than you have, its button changes to Get credits and a window shows how many are missing. After you buy a pack you return to the page you were on and can continue.

Scheduled tests never go below zero. They pause until you add credits, then continue. See Scheduled tests.

Buying more

See Buy credits.

Related articles

  • Buy credits — Credit packs, prices, how payment works and where to find your payment history.
  • What unlocking a report includes — What you can use for free, what 3 credits unlock on a report, and what happens after 30 days.
  • Scheduled tests — Let Cyberbard re-test your website every two weeks and email you what changed.
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